Privacy Policy

Last Updated: October 16, 2026

FEASTORI operates this website and online store, including related content, features, tools, products, and services, to provide a convenient and reliable shopping experience (the “Services”).

The FEASTORI online store is owned and operated by Hainan Wenqing Huichuang Technology Co., Ltd. Our store is powered by Shopify, which provides the ecommerce infrastructure supporting our Services.

This Privacy Policy explains how we collect, use, disclose, and process personal information when you visit feastori.com, explore our Ceramic Mugs, Handcrafted Cups, and Art Mugs, place an order, contact customer care, interact with advertisements, or otherwise use our Services.

If our Terms & Conditions conflict with this Privacy Policy concerning the handling of personal information, this Privacy Policy governs those privacy-related matters.

Please read this policy carefully to understand our information practices.

Personal Information We Collect or Process

“Personal information” means information that identifies you, relates to you, describes you, or can reasonably be associated with you. It does not include information that has been anonymized so that it can no longer reasonably identify an individual.

Depending on your interaction with FEASTORI, applicable laws, and your privacy choices, we may collect or process the following information.

Contact Information

Your name, email address, billing address, shipping address, and other contact details you provide when placing an order or requesting assistance.

Account Information

Account details, login information, saved addresses, preferences, and related settings, where applicable.

Order and Transaction Information

Products viewed, items added to your cart, purchases, order history, payment status, returns, exchanges, cancellations, and transaction identifiers.

Payment Information

Information associated with payments processed through third-party payment providers. FEASTORI generally does not store complete payment card numbers or security codes.

Customer Support Information

Messages, order details, product questions, photographs, videos, and other information you voluntarily provide when contacting our customer care team.

Device Information

Browser type, device type, operating system, IP address, network information, and online identifiers.

Website Usage Information

Pages visited, products viewed, searches, shopping activity, checkout interactions, referring websites, and visit dates and times.

Advertising and Analytics Information

Advertising interactions, campaign information, conversion events, and measurement data, where permitted by applicable law.

Cookie and Privacy Preferences

Cookie selections, consent preferences, and applicable browser or device privacy signals.

Sources of Personal Information

We may receive information directly from you when you place an order, create an account, subscribe to communications, contact customer care, or submit information through our website.

Information may also be collected automatically through cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.

Other sources may include Shopify, ecommerce service providers, payment processors, shipping and logistics providers, advertising and analytics partners, and fraud-prevention or security providers supporting our Services.

How We Use Your Personal Information

Providing and Improving Our Services

We use information to operate our website, process orders, arrange delivery, provide tracking updates, manage accounts, handle returns and refunds, respond to inquiries, and improve the shopping experience.

Payments and Transactions

Information may be used to process payments, verify transactions, prevent payment fraud, maintain order records, and manage refunds, cancellations, and related activities.

Marketing and Advertising

Where permitted by applicable law and subject to required consent, we may use information to measure advertising performance, understand customer interactions, improve campaigns, analyze product interests, and provide relevant communications.

Website Analytics and Improvement

We may analyze browsing activity, product interactions, and checkout journeys to improve website functionality, collection presentation, and usability.

Security and Fraud Prevention

Information may be processed to identify, investigate, prevent, or respond to fraud, unauthorized activity, security incidents, and misuse of our Services.

Communicating With You

We use information to answer questions, provide product support, send order confirmations and shipping updates, respond to requests, and communicate about your purchases.

Legal and Compliance Purposes

We may process information as necessary to meet applicable legal, regulatory, accounting, and contractual obligations or respond to lawful requests from authorities.

Cookies and Similar Technologies

FEASTORI and our service providers may use cookies, pixels, tags, scripts, local storage, APIs, and similar technologies to operate, analyze, and improve our website.

These technologies may support essential website functions, shopping carts, checkout, saved preferences, performance monitoring, traffic analysis, advertising measurement, and permitted marketing activities.

Technologies used on the website may fall into essential, functional, analytics, and advertising categories.

Strictly necessary technologies may remain active because they support essential website operations. Where required by applicable law, we request consent before enabling non-essential analytics or advertising technologies.

You may manage available preferences through the cookie controls provided on our website.

Advertising, Analytics and AppLovin

FEASTORI may work with advertising, analytics, attribution, and measurement partners to understand customer interactions, evaluate campaign performance, improve marketing, and prevent fraudulent activity.

One partner we may work with is AppLovin Corporation (“AppLovin”).

Where enabled, AppLovin technologies may use cookies, pixels, scripts, APIs, or similar technologies.

Depending on the configuration, applicable law, and your privacy choices, advertising partners may process IP addresses, browser and device information, online or advertising identifiers, browsing activity, product views, searches, cart and checkout events, purchase information, advertising interactions, and privacy preference signals.

These partners may process information for advertising measurement, conversion attribution, campaign optimization, fraud prevention, security, and improvement of advertising services where permitted by applicable law.

FEASTORI does not intentionally provide sensitive personal information for advertising purposes.

How We Disclose Personal Information

We may disclose information where reasonably necessary to operate our business, provide the Services, complete transactions, maintain security, measure advertising performance, or meet legal obligations.

Recipients may include Shopify, ecommerce platform providers, payment processors, financial service providers, shipping and fulfillment companies, customer support providers, technology and hosting providers, security services, analytics partners, advertising partners, fraud-prevention providers, professional advisers, and authorities where legally required.

We may also disclose information in connection with a merger, acquisition, financing, restructuring, or transfer of business assets, subject to applicable law.

Relationship With Shopify

Our online store is hosted through Shopify.

Shopify may collect and process information relating to your use of our Services to provide, maintain, secure, and improve its services.

Information submitted through feastori.com may be processed by Shopify and other service providers in different countries, depending on service requirements.

For more information, please review Shopify’s Consumer Privacy Policy.

Targeted Advertising and Privacy Choices

Depending on applicable privacy laws, certain advertising activities may be considered targeted advertising, sharing, or other regulated processing.

Where applicable, you may manage your choices through website cookie controls, available privacy-choice tools, browser or device settings, or by contacting service@feastori.com.

We honor applicable privacy preference signals, including Global Privacy Control (GPC), where required by law.

Marketing Communications

Where permitted by applicable law and subject to required consent, FEASTORI may send promotional communications about collections, products, offers, and brand updates.

You can unsubscribe from marketing emails using the unsubscribe option included in those messages.

Unsubscribing does not stop essential communications about orders, payments, shipping, returns, security, or customer support.

Third-Party Websites and Links

Our website may contain links to third-party websites, payment services, social media platforms, or other online services.

Their privacy practices may differ from ours. FEASTORI is not responsible for the privacy, security, or content practices of services we do not control.

Please review the relevant third-party privacy policy before providing personal information.

Children’s Privacy

Our website and shopping Services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children where parental consent or another legal basis is required under applicable law.

If you believe a child has provided information to us improperly, contact service@feastori.com so we can review the matter and take appropriate action.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

Please do not send complete payment card numbers, passwords, security codes, or other sensitive credentials through ordinary email.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

Relevant considerations include order administration, customer support, returns and refunds, fraud prevention, website security, dispute resolution, and legal, tax, or accounting obligations.

Retention periods may vary according to the type of information and the reason it is held.

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights.

Access

Request information about the personal information we hold about you.

Deletion

Request deletion of eligible personal information, subject to applicable exceptions.

Correction

Request correction of inaccurate personal information.

Portability

Request a copy of eligible information in a portable format.

Objection

Object to certain processing activities where applicable.

Withdrawal of Consent

Withdraw consent where processing relies on your consent.

Advertising Opt-Out

Opt out of certain advertising-related processing where applicable.

To submit a request, contact service@feastori.com. We may need to verify your identity before processing it and will respond in accordance with applicable law.

International Data Transfers

FEASTORI works with technology, payment, advertising, logistics, and other service providers that may operate in different countries.

Your information may therefore be transferred, processed, or stored outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers.

Changes to This Privacy Policy

We may update this policy to reflect changes in our operations, website features, technologies, service providers, or applicable requirements.

When changes are made, we will revise the “Last Updated” date at the beginning of this policy.

Contact Us

For questions about this Privacy Policy, our information practices, or applicable privacy rights, please contact us.

Brand: FEASTORI

Website: feastori.com

Legal Entity: Hainan Wenqing Huichuang Technology Co., Ltd.

Registered Address: Room 302, Building E, Building 2, No. 4 Fuhai Road, Haidian Subdistrict, Meilan District, Haikou City, Hainan Province, China

Unified Social Credit Code: 91460000MAE95REL2X

Customer Support Email: service@feastori.com

feastori.com is owned and operated by Hainan Wenqing Huichuang Technology Co., Ltd. The company is responsible for online store operations, customer service, order coordination, and related ecommerce activities.